Digital Service Excellence

The digital world is an integral part of our lives, both at home and at work. For end-users two main items are important: the security of their data and an excellent user experience. At Davinsi Labs, we help companies with the comfort of knowing what’s happening in their environment by providing security and service data intelligence. Our solutions guarantee trustworthy and real-time insights. By doing this, we help our customers reach a level of digital service excellence.

Security Intelligence

Security Intelligence helps you prioritize, understand risks, allocate resources, discover threats, investigate incidents, and automate actions to secure your organization’s data through proactive and reactive security.

Service Intelligence

Service Intelligence is all about providing health and availability insights and ultimately the overall user experiences of the digital services. Users want a seamless experience no matter when, where or how they interact with the digital service.

Our

Core values

Focus

Focus

Do one thing and do it better than anyone else. Digital Service Excellence is what we do; it is ALL we will ever do.

Excellence

Excellence

Anything worth doing, is worth doing right. We strive for excellence in everything we do.

Passion

Passion

If today were the last day of our professional lives, would we want to do what we are about to do? Yes.

Customers

We have serviced

Video case

Isabel Group

Customer stories

Knowledge

We like to share

How to anticipate and avoid DDoS attacks
Blog

How to anticipate and avoid DDoS attacks?

In Belgium, more than 10.000 DDoS attacks happen every month. Not only is the number of these cyberattacks increasing but so is their complexity. If you have a commercial or informational website, then your business, big or small, and in any sector, is potentially at risk. A tailor-made solution, using realistic simulation tools offers the best guarantee to protect your company.

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DEF CON 30
Blog

The DEF CON 30 experience

Our colleague and ethical hacker Thimo had an extraordinary time at the 4 day hacking conference DEF CON 30. In this blog he shares his experiences and learnings.

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Blog

How Service Intelligence drives (digital) customer satisfaction

The analysis of technological processes, big data, performance and user satisfaction is incredibly valuable and has become a key element of IT operations analytics. Monitoring customers’ digital experience and mastering observability help you to further optimize your processes, making sure to keep your customers happy and loyal to your company.

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More news

Who

We are

“Meet Davinsi Labs, we are a passionate and multidisciplinary team of experts in Digital Service Excellence. Focus, Excellence and Passion are our core values, which clearly reflect what we stand for as a team. Our in-depth knowledge and experience in both Security and Service Intelligence results in driving your Digital Service Excellence with passion, all day and every day. Going the extra (s)mile! Rely on us to reach the highest levels of security, availability, and performance.”

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"Founded on the premise that true mastery can only be achieved by extreme focus, Davinsi Labs aspires to be the market reference for Digital Service Excellence."

Bob Ruts, Founder & CTO